The Power of Relationships

By | 2019-03-26T13:04:47+00:00 March 26th, 2019|Key Note Speakers, Motivation, Organisational Health, Videos|

Renias Mhlongo and Alex van den Heever are from two completely different worlds. 
Over 25 years they have built a relationship of deep respect and mutual reward. 
I listened to their story this week. It moved me and it got me thinking. 
Alex is of 14th generation Afrikaans heritage. His great great grandfather introduced Afrikaans into the Cape Colony in the late 1800’s. Renias is an 18th generation Shangaan. His family was painfully evicted from the Kruger National Park in the 1960’s. It is unlikely they would ever have met. 
But Alex went to work at Londolozi Game Reserve as [...]

Priceless Lessons from a Business Legend

By | 2019-02-27T08:47:50+00:00 February 26th, 2019|Grant Ashfield, Organisational Health, Team Work|

Herb Kelleher passed away in January at the age of 89. He was the co-founder and long time CEO of Southwest Airlines. A pioneer in a difficult industry littered with failures. 
From humble beginnings, Southwest Airlines has flourished. It now flies 120 million passengers a year and employs more than 58 000 people. It’s been profitable every year since two years after it was founded. Every year! 
In 2016 it received 178 299 resumes from people who want to work there. 
The company is an inspiration. 
It’s changed the lives of millions of people. Has an eye-watering reputation for customer [...]

Resolutions Worth Making

By | 2019-01-30T11:41:45+00:00 January 29th, 2019|Grant Ashfield, Motivation, Organisational Health|

If you have a desire to get new results this year I offer 8 things. Eight behaviours. Five to start and three to stop. 
These come from our direct experiences with leaders. Listening to them share what they most want for their businesses. 
All want to unlock the potential in their organisation. 
To break down silos. Foster a culture of experimentation and to give people the courage to try new things. 
 They want to tap into more of what people have to offer. To build organisational cultures of ownership and initiative. To end passivity and fear. 
The behaviours you [...]

Setting Goals, Building Trust and Catching Buffalos

By | 2017-10-31T11:35:45+00:00 October 31st, 2017|2017, Authors, Books, Executive Teams, Grant Ashfield, Key Note Speakers, Motivation, Organisational Health, Team Work, Teams|

This is the final video in the series. Ian and I have been talking about the process of building a high performing team. In the beginning it starts with decisions the leader must make around team membership and size. The qualities and skills of the people on the team define what kind of team it will become. To be high performing you need people who are hungry. People who want to achieve and who have the discipline and endurance to actually carry out the tasks required for success. But as Patrick Lencioni writes, they must also be humble and smart. [...]

What do lion prides do with passengers?

By | 2017-09-29T10:00:24+00:00 September 28th, 2017|2017, Authors, Books, Executive Teams, Grant Ashfield, Key Note Speakers, Motivation, Organisational Health, Team Work, Teams|

Tackling the thorny issue of poor performance and unmet expectations is vital if a business team wants to be successful and breakthrough to the next level. Ian Thomas and I discuss this question in the 2nd video in the series. The key is to deal with these issues early, directly and of course kindly. It’s a mistake to wait. Waiting does everyone a disservice. People want to know where they stand and they rely on you to tell them and guide them. I am a beneficiary of this. Ten years ago, after a consulting session with an Executive Team the [...]

Do you have a real team at the top?

By | 2017-09-29T10:03:54+00:00 February 20th, 2017|2017, Executive Teams, Grant Ashfield, Organisational Health, Patrick Lencioni, Team Work, Teams, Top Teams|

Last time I promised to write about how to start to tap into the gold mine inside your organisation. The first step is to build a real team at the top. When your company's executive team are not on the same page about what’s best for the whole organisation and they put their own interests, needs and functional areas before the priorities of the larger organisation there is a problem. A bank executive told me recently, when there is no cohesion and unity at the top, the stage is set for interdepartmental rivalry, backbiting, confusion and infighting everywhere else. This [...]

What is your most important priority as a leader in 2017?

By | 2017-08-30T11:20:33+00:00 January 30th, 2017|2017, Executive Teams, Grant Ashfield, Motivation, Organisational Health, Patrick Lencioni, Team Work, Teams|

Every business we work with today is experiencing major competition and change. Under this constant pressure everyone is striving to stay ahead. Despite this, many leaders still limit their search for competitive advantage to conventional and largely exhausted areas like marketing, strategy and technology. It’s not that these aren’t important. They are and always will be. But the obvious is being ignored. In every organisation there is an untapped gold mine sitting right beneath every leader. Becoming a healthy organisation is how to access this gold. As Patrick Lencioni asserts, instead of trying to become smarter (most organisations have enough [...]

Four Disciplines for a Healthy Organisation

By | 2017-08-30T11:20:34+00:00 June 27th, 2016|Executive Teams, Grant Ashfield, Organisational Health, Patrick Lencioni, Team Work, Teams|

Most organisations that want to get better are not struggling because they lack good products, market opportunities or clever people. Rather they are struggling because they are unhealthy. A healthy organisation has minimal politics or confusion and sets high standards of performance. Here talented people work together on common goals while success is measured not by personal victories but by the progress of the joint plan. It's the polar opposite of a company fragmented by internal strife and paralysed by its own poisoned culture. In these unhealthy cutthroat places, infighting at the top occupies more time than solving problems on [...]

The Ideal Team Player

By | 2017-08-30T11:20:34+00:00 May 30th, 2016|Authors, Books, Grant Ashfield, Organisational Health, Patrick Lencioni, Team Work, Teams|

Teamwork is a subject that receives so much attention. Almost every organisation wants more of it and is willing to invest in getting it – especially at the top where it is often in the shortest supply. But do we know what qualities to look for in someone who will make a good team member? Well this month Patrick Lencioni released his latest book, The Ideal Team Player. It’s written in his usual style as a fable and it's a wonderful read. In the book he describes the qualities of an ideal team player. I had a discussion with him [...]

What Qualities Matter Most In Your Leaders

By | 2017-08-30T11:20:35+00:00 April 15th, 2016|Executive Teams, Grant Ashfield, Organisational Health, Patrick Lencioni, Team Work, Teams|

We recently worked with a very well known global company in Asia. They are a household name and have a proud history of innovation and product design. Along with its success the business has also become large and complex. Silos and bureaucracy have grown to compound the problem. The business has increasingly developed an inward focus and although everyone is working very hard they are not working together. All this worries the CEO. It gives him sleepless nights. Together with his executive team, they are working furiously to simplify the business’s structure and return to putting the customer first. One [...]