This is the final video in the series. Ian and I have been talking about the process of building a high performing team. In the beginning it starts with decisions the leader must make around team membership and size. The qualities and skills of the people on the team define what kind of team it will become. To be high performing you need people who are hungry. People who want to achieve and who have the discipline and endurance to actually carry out the tasks required for success. But as Patrick Lencioni writes, they must also be humble and smart. [...]

Tackling the thorny issue of poor performance and unmet expectations is vital if a business team wants to be successful and breakthrough to the next level. Ian Thomas and I discuss this question in the 2nd video in the series. The key is to deal with these issues early, directly and of course kindly. It’s a mistake to wait. Waiting does everyone a disservice. People want to know where they stand and they rely on you to tell them and guide them. I am a beneficiary of this. Ten years ago, after a consulting session with an Executive Team the [...]